Privacy Policy

Privacy Policy — Clean H2 App LLC

1. Introduction

Clean H2 App LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy is read together with the Terms of Service and explains how we collect, use, disclose, and safeguard your information when you use our services, the App, including for example the application hosted on the Passion.io platform.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you (“Personal Information”). We collect this information directly from you when you provide it to us, and automatically as you navigate through the App.

Account Information

When you register for the App, we collect your name, email address, and login credentials.

Health & Safety Attestations

To ensure your safety while using the App, we use a third-party service provider (Typeform) to collect a simple “Yes/No” attestation confirming that you do not have contraindicating medical conditions and that you have consulted your healthcare professional(s). We explicitly do not collect, process, or store your specific medical records, prescription lists, or HIPAA-protected health information.

Payment Information

Access to our premium content requires a subscription fee. We do not process or store your raw credit card information. All payments are securely processed by third-party gateways (such as Stripe, Apple App Store, or Google Play). We only receive confirmation of your payment status.

Usage and Device Data

Through our hosting platform, Passion.io, we automatically collect data about your interaction with the App. This includes your IP address, device type, operating system, log data, and your progress through the modules.

Biometric and Device Health Data

The App does not currently integrate with Apple HealthKit, Google Fit, or any other native device health tracking systems. We do not collect, access, or store your biometric data (such as heart rate, step count, or sleep data) from your device’s operating system.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the App and the Official Hydrogen Man Protocol.
• Customize your experience and route you to the appropriate content tracks based on your intake attestations.
• Process your transactions and manage your subscription.
• Monitor and moderate community forum discussions to ensure compliance with our Terms of Service.
• Communicate with you regarding updates, security alerts, and support messages.

4. How We Share Your Information

We do not sell your Personal Information. We only share your information with the following categories of third parties for the business purposes described above:

Service Providers

We share data with Passion.io (our app hosting platform), Typeform (our form and survey provider), our payment processors, and service and licensing contractors. These providers are bound by strict contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

Legal Obligations

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Your State Privacy Rights

A. California

If you are a resident of California, you have specific rights regarding your Personal Information:

• Right to Know: You have the right to request that we disclose what Personal Information we collect, use, and disclose about you.
• Right to Delete: You have the right to request the deletion of your Personal Information collected or maintained by us, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate Personal Information that we maintain about you.
• Right to Non-Discrimination: We will not discriminate against you (e.g., by denying services or charging different prices) for exercising any of your CCPA rights.

How to Exercise Your Rights: To submit a verifiable consumer request to know, delete, or correct, please email us at info@myhydrogenprotocol.com. We will verify your identity by matching the email address associated with your account.

B. Other U.S. States

Depending on your U.S. state of residence (such as Virginia, Colorado, Connecticut, Utah, or Texas), you may have additional rights regarding your Personal Information, including the right to opt-out of targeted advertising, the right to correct inaccuracies, and the right to appeal decisions regarding your data requests. To exercise any state-specific privacy rights, please contact us at info@myhydrogenprotocol.com.

C. Europe

If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have certain data protection rights under the GDPR. These include the right to access, rectify, or erase your Personal Information, the right to restrict or object to our processing of your data, and the right to data portability. Our lawful basis for processing your data is the performance of our contract with you (providing the App services) and our legitimate business interests. To exercise these rights, please contact us at info@myhydrogenprotocol.com.

6. Children’s Privacy

The App is strictly for individuals who are eighteen (18) years of age or older. We do not knowingly collect Personal Information from children under 18. If we become aware that we have collected Personal Information from a child under age 18, we will take immediate steps to delete that information from our servers and our control.

7. Third-Party Links and Affiliate Tracking

The App contains affiliate links to third-party websites (e.g., to purchase water distillers, Lourdes Hydrofix machines, or nutritional supplements). Once you leave our App to visit a third-party site, any information you provide is governed by the privacy policy of that third party, not Clean H2 App LLC.

8. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, to comply with tax laws or resolve disputes), enforce our legal agreements, and maintain basic App functionality. If you request account deletion, we will remove your Personal Information from our active databases, though residual data may remain in secure backups for a limited time as required by our hosting providers.

9. Cookies and Tracking Technologies

Like most mobile applications and websites, the App (via our platform host, Passion.io) uses cookies, beacons, tracking pixels, and other tracking technologies to help customize the App and improve your experience. These technologies are used for essential functions (like keeping you logged in) and analytical purposes (understanding how users navigate the modules). You can manage your cookie preferences through your device or browser settings, but disabling cookies may affect the App’s functionality.

10. Communications and Push Notifications

With your explicit consent, we may send push notifications to your mobile device to provide protocol reminders, scheduling updates, and community alerts. You can opt-out of receiving these push notifications at any time by adjusting the permissions in your mobile device’s operating system settings. Additionally, you may opt-out of our promotional emails by clicking the “unsubscribe” link at the bottom of any email, though we will still send you essential transactional emails (e.g., password resets or billing notices).

11. International Data Transfers

Clean H2 App LLC is headquartered in the United States. If you are accessing the App from outside the United States, please be aware that your information may be transferred to, stored, and processed by us and our third-party service providers (such as Passion.io and Amazon Web Services) in the United States or other countries. By using the App, you consent to the transfer of your data to the United States or internationally, which may have different data protection laws than your country of residence.

12. Data Security

We use administrative, technical, and physical security measures designed to protect your Personal Information. However, despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Therefore, while we strive to protect your Personal Information, we cannot guarantee its absolute security.

13. “Do Not Track” Signals

Your state law may require us to let you know how we respond to web browser “Do Not Track” (DNT) signals. Because there is currently no universally recognized industry or legal standard for recognizing or honoring DNT signals, the App does not currently respond to them.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy within the App and updating the “Effective Date” at the top of this document.

15. Business Transfers

If Clean H2 App LLC is involved in a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your Personal Information may be shared or transferred as part of that transaction. We will notify you via email and/or a prominent notice within the App of any change in ownership or uses of your Personal Information.

16. Contact Us

If you have any questions or comments about this Privacy Policy or our Terms of Service, please contact us at: info@myhydrogenprotocol.com